Privacy Policy – lejlabajrami.ba

1. Introduction

Welcome to the website lejlabajrami.ba (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services. The processing of personal data is carried out in accordance with the Law on Personal Data Protection of Bosnia and Herzegovina and, where applicable, with the standards of the General Data Protection Regulation (GDPR). The owner and data controller of personal data is Lejla Bajrami, available via the website lejlabajrami.ba or through the published contact details.

2. Personal data we collect

We collect only the data necessary for the functionality of the website and communication with visitors:

  • Contact form: name, email address, message.
  • Comments: name, email address, comment content, IP address and browser user agent (for spam detection purposes).
  • Technical data: IP address, browser type and version, device type, visited pages, time of visit.
  • Cookies and analytics: data collected through cookies or website analytics tools (e.g. Google Analytics).
  • Media content: if you upload images, please avoid including EXIF GPS data, as visitors may download and extract this information.

3. How we use personal data

We use your personal data exclusively for the following purposes:

  • Responding to inquiries submitted via the contact form.
  • Approving and moderating comments.
  • Analyzing website traffic and improving user experience.
  • Maintaining the security and functionality of the website.

Your data will not be used for marketing purposes or sold to third parties without your prior consent.

4. Cookies

Cookies are small text files that are stored on your device when you visit a website.

The website uses cookies for the following purposes:

  • Comments and login options: storing information for easier use of the website.
  • Analytics and statistics: tracking visits and interactions in order to improve the website.
  • Functional cookies: ensuring the basic operation of the website.

You can control cookies through your browser settings or disable them at any time.

5. Comments and embedded content

  • If you leave a comment, your profile avatar may be visible if you use the Gravatar service.
  • Embedded content (videos, images, articles) from other websites behaves as if you have visited those websites and may collect data about you, use cookies and track your interaction.

6. Data sharing

Your personal data will not be sold or shared with third parties. Data may be shared only in the following cases:

  • With technical service providers who maintain the website (hosting, email servers, analytics).
  • When required by law or for the purpose of protecting rights and security.
  • With automated spam detection services (comments).

7. Legal basis for processing

The processing of personal data is carried out on the basis of:
– your consent (contact forms, cookies).
– legitimate interest (website security, traffic analysis).
– legal obligations, where applicable.

8. Data security

Analytical cookies are used only with the prior consent of the user.

Analytical and essential cookies are set in accordance with your choices expressed through the cookie banner during your first visit to the website.

We apply appropriate technical and organizational measures to protect your personal data from

  • unauthorized access,
  • loss, destruction,
  • alteration or misuse.

These measures include encryption, access control, regular security checks and software updates.

9. Data retention

  • Comments and related data are stored indefinitely for the purpose of recognizing and approving future comments.
  • Contact form data is stored for as long as necessary for communication.
  • Analytics data is stored in accordance with the rules of the services used (e.g. Google Analytics).

10. Your rights

As a visitor, you have the right to:

  • Access your personal data.
  • Request correction or deletion of data.
  • Restrict processing or object to processing.
  • Withdraw consent to processing at any time.
  • Receive a copy of your data in a portable format.

To exercise your rights, you may contact the website owner via the contact form or other published contact methods. You also have the right to file a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina.

11. Data transfer outside Bosnia and Herzegovina

If your data is processed by services outside Bosnia and Herzegovina (e.g. Google), those services apply international data protection standards, including GDPR standard contractual clauses.

12. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on the website, and users are advised to review it regularly.